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Reference Books

Listed below are the books that are often cited as references by senior QFD practitioners. Clicking the book images (or links) takes you to, where you can purchase the book or see details.

Quality Function Deployment (c): Integrating Customer Requirements into Product Design by Yoji Akao; ISBN 0-915299-41-0 ; Publisher: Productivity Press

QFD: Customer-Driven Approach to Quality Planning and Deployment by Shigeru Mizuno, Yoji Akao ; ISBN 9283311221; Asian Productivity Organization

Hoshin Kanri: Policy Deployment for Successful TQM by Yoji Akao ; ISBN 0-915299-57-7

Models, Methods, Concepts & Applications of the Analytic Hierarchy Process (International Series in Operations Research and Management Science, Volume ... in Operations Research & Management Science) by Thomas Saaty and Luis Vargas; ISBN 0792372670

Decision Making for Leaders: The Analytic Hierarchy Process for Decisions in a Complex World, New Edition 2001 (Analytic Hierarchy Process Series, Vol. 2) by Thomas L. Saaty ; ISBN 096203178X

Theory and Applications of the Analytic Network Process: Decision Making with Benefits, Opportunities, Costs, and Risks by Thomas L. Saaty; ISBN: 978-1888603064

Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process (Analytic Hierarchy Process Series, Vol. 6) by Thomas L. Saaty; ISBN: 978-0962031762

Email QFDI about this Hoshin Policy Mgmt book"Policy Management: Quality Approach to the Strategic Planning" by Glenn Mazur, et. al. This book from QFD Institute.

Out of the Crisis by W. Edwards Deming, ISBN 978-0262541152

The New Economics for Industry, Government, Education - 2nd Edition by W. Edwards Deming, ISBN 978-0262541169

Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series) by J. M. Juran, ISBN 978-0071165396

New Lanchester Strategy Volume 1 by Shinichi Yano; ISBN 1-57321-000-5

New Lanchester Strategy: Sales and Marketing Strategy for the Weak by Shinichi Yano; ISBN 1-57321-004-8

New Lanchester Strategy: Sales and Marketing Strategy for the Strong, Vol. 3 by Shinichi Yano ; ISBN 1-57321-005-6

TQM Virtual Course Pack — Total Quality Management for Engineers and Technologists by Glenn H. Mazur

Creating Innovative Products Using Total Design by Stuart Pugh, ISBN 0-201-63485-6

The Goal: A Process of Ongoing Improvement by E. Goldratt, ISBN 0-88427-061-0

It's Not Luck by Eliyahu M. Goldratt, ISBN 0-88427-115-3

Critical Chain by Eliyahu M. Goldratt, ISBN 0-88427-153-6

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by Masaaki Imai, ISBN 0-07-031446-2

Kaizen: The Key To Japan's Competitive Success by Masaaki Imai, ISBN 007554332x

Seven New QC Tools: Practical Applications for Managers by Yoshinobu Nayatani, ISBN 4-88319-004-8

The Qc Problem Solving Approach: Solving Workplace Problems the Japanese Way by Katsuya Hosotani, ISBN 978-4906224913

TQM for Technical Groups by K. Uchimaru, et. al., ISBN 1-56327-005-6

The Idea Edge: Transforming Creative Thought into Organizational Excellence by Bob King,, ISBN 1-57681019-4

40 Principles: TRIZ Keys to Technical Innovation (Triztools, V. 1) by Genrich S. Altshuller, ISBN 0964074036

QFD Case Studies & Research Papers from Symposium on QFD, from 1989 to present

Newsletters on QFD and related methods -- free e-Newsletters by the QFD Institute

Tutorial Materials from the past Symposia on QFD

Special Lectures from the past Symposia on QFD