QFD Green Belt^® Certificate Course

For Successful 21st-century Product & Business Development

2010 February 15–16

8:00 am–4:00 pm both days.

Orlando, Florida USA

PDF Brochure    |    MS Word Brochure    |    Registration   |   Venue & Travel

This 2-day workshop is designed for businesses and people who prefer to go beyond conventional tools and seek innovation and leadership in the 21st-century global market. This is a perfect opportunity for anyone who wishes to learn the cutting-edge Modern QFD, the new application methods, tools, and current best practices, from one of the top instructors in the world.

The curriculum incorporates the latest advancements in quality, design, and project management that are not yet taken up by the traditional approach seen elsewhere. These include Design for Six Sigma (DFSS), Emotional Design using Lifestyle QFD, Critical Chain Project Management, Schedule Deployment, Analytical Hierarchy Process (AHP), TRIZ, Theory of Constraints (TOC), New Lanchester Strategy for Marketing, and more—all of which you will be introduced in this course.

As a course offered by the QFD Institute, you are assured of the Excellence in Training unparalleled to others (testimonials). To inquire, please contact the QFD Institute, TEL: +1 734-995-0847 (Monday-Friday 9 am-5pm U.S. Eastern Time).

Course Description

This workshop is part of the international program in

Quality Function Deployment.

• Brief history and principles of QFD - What it is and How it works;

• The advantages of Modern QFD over Traditional QFD;

• How to understand spoken and unspoken requirements (Voice of Customers);

• How to prioritize customer needs and focus the development process;

• How to translate key customer needs into product specifications;

• How to deploy these needs end-to-end to each functional process;

• Examples of QFD for manufactured goods, service and business process, chemical and food products;

• Customer Gemba Visits

• Customer Voice Table

• Affinity Diagram

• Hierarchy Diagram

• Analytical Hierarchy Process (AHP)

• Maximum Value Table

• House of Quality (HOQ)

• Downstream QFD Deployments (generic deployment in public course)

• Blitz QFD^®

• Kansei Engineering (Lifestyle Deployment)

• TRIZ (Theory of Inventive Problem Solving)

• New Lanchester Strategy for Sales and Marketing

• Critical Chain Project Management (Schedule Deployment)

• Design for Six Sigma

• New Product Development Teams

• Project Managers;

• QFD project team members including marketing and sales, R&D, design, manufacturing, service, quality, etc.;

• Training scouts who will report on QFD to their management;

• Quality consultants and Six Sigma/Design for Six Sigma Black Belts;

• Trainers, facilitators, and internal quality gurus;

• Those who have taken traditional QFD courses such as those offered at universities and quality institutions such as A SI, GOAL/QPC, J USE, ASQ, EFQM, etc.

• Anyone who wishes to learn the latest, solid QFD basics, tools, and best practices.

• No Prerequisites.

• QFD Institute's latest QFD Green Belt^® Training Manual

• CD-ROM with case studies and QFD software templates (ver. 2010)

• A laptop computer (with CD drive, MS Excel^®, MS Word^®, and Adobe Acrobat^® 7.0) or calculator as you will receive a CD with QFD software templates and case studies.

• Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future.

You will not be asked to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you!  If it is not feasible to bring such data, you may use a generic model that is most commonly used by various industries. Or create a case study related to your hobby or personal project.

You may also bring your project team and learn as you work on a real project or you may join others. (Registration discounts available for 3 or more attendees from the same company. See Registration Page.)

Upon successful completion of this course, students receive a provisional QFD Green Belt^® Certificate from the QFD Institute. To assure the integrity of the Certificate as demonstrated by application, full status will be earned upon successful completion of:

• having a QFD Master Black Belt^® custom-tailor a QFD process for your company; and

• submitting two QFD work objects from an actual project using your tailored process for successful review by a QFD Master Black Belt^® within one (1) year.

Having a QFD Green Belt^® (provisional or full status) is a prerequisite for enrolling in a QFD Black Belt^® Certificate Course — the next step toward becoming a successful QFD team leader or facilitator. 

The attendees of this course are eligible to enroll in the 2010 public QFD Black Belt^® Certificate Course (scheduled for September 2010 in Portland, Oregon USA), as well as QFD Green Belt^® Update Course anytime in the future.

The fee for this 2-day professional course is US$1,755 per person. The fee includes your 2010 QFD Green Belt^® training manual, Modern QFD templates, as well as lunch and coffee breaks on both days.

Please use one of these Registration Forms.

Registration Forms:   Online Form   |   MS Word Form   |   PDF Form 

Registration is confirmed upon full payment. For questions, please contact the QFD Institute, TEL +1 734-995-0847.

This course will be held at the hotel below from 8:00 AM - 4:00 PM on both Feb. 15 and Feb. 16. Please plan your travel accordingly; late arrival and early departure could jeopardize your receiving the provisional certificate.

Venue Hotel: 

 Homewood Suites Orlando-International Drive/Convention Center

8745 International Drive
Orlando, Florida 32819 USA

Tel: 1-407-248-2232

Map & Directions

 

To make hotel reservations, please call this hotel directly at +1 407-248-2232 and request for "QFD rate"  ($109 per room per night plus taxes; one bedroom suite with full kitchen; single or double occupancy). The rooms at this special rate are limited and available on a first-come-first-served basis, subject to availability. We recommend making reservations early to avoid sell-out or rate hike. Please note that, due to the special discount, cancellations notified within 5 days of your original arrival date are subject to penalty.

 

If you reside outside the U.S. and need assistance with hotel reservations, please contact us.

 

 

Hotel Features:

• Complimentary high-speed wireless Internet access

• All rooms have full kitchen

• Complimentary hot breakfast buffet daily

• Complimentary evening reception (snacks and beverage Monday through Thursday)

• Complimentary transportation to Disney Parks, Universal Studio, Wet 'n Wild, SeaWorld

• Swimming pool, fitness center, business center, coin laundry / valet laundry service, convenience shop

• Located within walking distance to many restaurants and shops

How To Get There:  This Homewood Suites is about 15-minitues drive from Orlando International Airport (airport code: MCO). Super Shuttle from the airport costs about $29 (round trip); taxi costs about $35 (each way). Rental cars are also available at the airport. (The hotel offers free parking.)

Airport Shuttle Service: Mears Transportation provides shared shuttle service to the venue  hotel from the airport. (about $29 round trip)  To make reservations, telephone (407) 423-5566, or from their reservation page, select  Transportation From: ORLANDO INTERNATIONAL AIRPORT and Transportation To: HOMEWOOD SUITES INTERNATIONAL, and specify the date and the number of passenger.  To find the shuttle service near your arrival terminal, see this page.

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