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QFD Green Belt® Certificate Course

Next Public Course

This online course consists of 4-hour sessions over 3 days. (Total 12 hours)

Please contact us to inquire about the next public course dates
or about private training for your team.


Internationally acclaimed introduction to Modern Blitz QFD® and ISO 16355, the Virtual QFD Green Belt® Course (live online workshop) covers the same curriculum and is taught by the same instructor(s) as our in-person public courses.

It is designed for businesses and people who wish to learn cutting-edge best practice for agility, innovation and leadership essential to compete in today's global market. (Read "Why you should update your QFD practice?").

You will be introduced to the latest advancements in quality, design, and project management that are not yet taken up by the traditional approach seen elsewhere, including:

  • Blitz QFD®
  • ISO 16355 (the new QFD standard)
  • Wishbone Diagrams
  • Semantic and Situation Analysis
  • Analytical Hierarchy Process (AHP)
  • Customer Gemba visits, and more.

This workshop is part of the international program in Quality Function Deployment and ISO 16355. It is compatible with QS-9000, Six Sigma, DFSS, Stage Gate, EFQM, TQM, Baldrige, and other quality initiatives.

This is the only Modern QFD curriculum authorized by the late Dr. Yoji Akao, founder of QFD. As a course offered by the QFD Institute, you are assured of unparalleled excellence on this subject. See Testimonials.

For questions and more options, please contact us.

QFD Green Belt® Course
This Step-By-Step, Hands-On Workshop Will Show You: (Click here to open / close the panel)

Core Blitz QFD® Tools:

  1. Project Goals table
  2. Customer Segments table
  3. Gemba visit table
  4. Customer Process Model
  5. Customer Voice table
  6. Affinity Diagram
  7. Hierarchy Diagram
  8. Analytic Hierarchy Process (AHP)
  9. Maximum Value Table
  10. House of Quality (HOQ) — modernized
  11. Downstream QFD Deployments (generic deployment in public course)
Associated Methods That You Will Be Introduced: (Click here to open / close the panel)
Who Should Attend: (Click here to open/close this panel)
  • No Prerequisites.
  • New product and service development teams and project managers;
  • Project team members from Marketing & Sales, R&D, Design, Manufacturing, Service, Quality, Business Development, and those who are key to the success of the new product / business / organizational strategy;
  • Training scouts who will report to their management;
  • Quality consultants, Six Sigma / Lean Sigma / DFLS / DFSS Black Belts and Master Black Belts;
  • Trainers, facilitators, internal Quality / Sigma gurus, Organizational Excellence champions, as well as University Professors who teach innovation and the topics mentioned here;
  • Those who are familiar with classical QFD and House of Quality methods from the 1980s.
  • Anyone who seeks better designs, quality, and innovation.
  • Here is a partial list of companies that have sent employees to this training.
What do I need to take this virtual course? (Click here to open/close this panel)
  1. Internet connectivity and Zoom account: You will need adequate Internet connectivity and a Zoom account (free), to attend this virtual workshop. Please make the necessary setup and test your device well ahead of time.
  2. A laptop computer (with MS Excel® and Adobe Acrobat® reader) or calculator -- as you will receive your training materials, QFD templates and case studies in digital format.
  3. Relevant marketing and technical data for a small project or a part of a large project that you are currently working on or plan to work on in the future. (You will receive detailed instructions on this with your registration receipt/invoice.)

    IMPORTANT: There is NO NEED to reveal any confidential data. The goal is to make the QFD exercises real and meaningful to you!  If it is not feasible to bring such data, you may join others or use a generic (or hobby) project.
Training Materials (Click here to open / close this panel)
  • The QFD Green Belt® training manual (the latest version)
  • Modern QFD templates
  • Select case studies
  • ISO 16355 series bibliographic reference papers (1,000+ page eBook, $149 value)NEW
Registration: (Click here to open / close this panel)

Registration Fee:  US $2,195 per attendee (3-day QFD Green Belt® Course).

The above price includes all training materials, modern QFD templates including modern House of Quality matrix and AHP, case studies, and ISO 16355 reference materials, plus after-class support.

How To Register:

Please send one of these Registration Forms by Email or by Fax +1 206-203-3575

  • MS Word Registration Form
  • PDF Registration Form
    (Download as PDF, to activate form fields)
  • Registration and payment processes are explained step-by-step in the Registration Forms. The terms and conditions are also spelled out there.
  • Within 24 hours of receiving your registration, we will send you an Email Invoice. Please use the secure payment link provided in that email, to complete payment. If you have questions, please contact us.

Something to Consider:

  • A $100 per person discount when three (3) or more people attend from the same company. The discount will be applied from the 3rd invoice.
  • A $100 discount is also offered when you sign up both 2022 QFD Green Belt® Course and 2022 QFD Black Belt® at the same time (Facilitators Package). Please contact us for details.
QFD Belt® Certification: (Click here to open / close this panel)

A provisional QFD Green Belt® Certificate will be issued upon successful completion of this course.

Students desiring to receive a full certification must submit a completed QFD project to the Instructor within one (1) year, demonstrating their ability to use the modern QFD Blitz® tools taught in the course. For this purpose, they may send work-in-process to the instructor for review, following the classroom portion of the training.

Instructor: Glenn H. Mazur (Click here to open / close this panel)

Mr. Mazur has been certified as a QFD Red Belt® (the highest level) by the late Dr. Akao. In 1998 Mr. Mazur was awarded the International Akao Prize® for his work in developing and disseminating the practice of QFD globally. photo - Glenn Mazur

Mr. Mazur serves as the Executive Director of the QFD Institute and International Council for QFD which coordinates international research and symposia toward advancement of the QFD methodology. Mr. Mazur is also the convenor of ISO 16355 working group.

Glenn has also been designated a QFD Architekt by the German QFD Institut Deutchland and is the first trainer to introduce the Japanese Gemba Study method to the U.S. In addition to his work in QFD, he has also been trained in the Analytic Hierarchy Process (AHP) by its developers late Dr. Thomas Saaty and Dr. Ernest Forman and has integrated this methodology into the QFD priority scoring system.

Contact Us

Please feel free to contact QFD Institute if you have any questions about this course or QFD in general, as well as to inquire about more course dates or private training options for your team/company.

We look forward to welcoming you in this course.