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Comparison

Duration

When & Where

Who Should Attend

Prerequisites

Goal

Topics

Building Blocks, Tools, Methodologies

Learning Materials

Certificate

Things To Bring

Eligibility for QFD Black Belt®

Fees


 

In-house Training

In-house QFD Green Belt® Certificate Course

In-house QFD Blck Belt® Certificate Course

In-house Gold Belt® Course for Executives

In-house Technical Review

In-house QFD Whilte Belt for Managers & Technical Support


 

Public Courses

Public QFD Green Belt Certificate Course

Public QFD Black Belt Certificate Course

Public Events Calendar

. . . . . . .

Refresher Courses

QFD Green Belt® UPDATE

QFD Black Belt® UPDATE


In-house Training or Public Course?

In-house training vs. public courses are compared below, using an example of QFD Green Belt®.

The QFD Institute strives to deliver state-of-the-art QFD / ISO 16355 training through its on-going R&D and rigorous review of training materials and methods conducted annually. See Excellence in Training.

The QFD Institute's QFD Belt program is the only QFD curriculum authorized by Dr. Yoji Akao, founder of QFD, outside Japan and taught by Akao-certified QFD Red Belts®. All training by the QFD Institute is compatible with ISO 16355, ISO/QS-9000, Six Sigma, DFSS, Stage Gate, EFQM, TQM, Baldrige, and other quality initiatives.

To inquire about in-house training, please contact the QFD Institute, TEL: +1 206-203-3575.


 
Comparison of Public vs. In-house Training
Public QFD Green Belt® Certificate Course
 
In-house Custom-tailored QFD Green Belt® Certificate Course
 
Duration
2 days
3–4 days
When & Where
See Events
As scheduled by your company at your select location
Who Should Attend
  • Beginners, practitioners, project team members and leaders
  • Training scouts who will report on QFD to their management
  • Quality consultants and Six Sigma/DFSS Black Belts
  • Anyone who wishes to gain the most up-to-date QFD basics
  • New product team members including marketing, sales, R&D, design, manufacturing, service, quality, etc.
  • Project Managers
  • Trainers, facilitators, and internal quality gurus
Prerequisites
None
None
Goal
  • Learn basics of modern QFD and ISO 16355 using a generic QFD process model;
  • Hands-on exposure with basic tools.
  • Learn the custom-tailored QFD process and key tools of ISO 16355 that reflects your company's needs, development process, and project goals;
  • Hands-on practice with selected tools in your custom-tailored QFD process on your project.
Topics
  • Brief history and principles of QFD and ISO 16355
  • How and Why it works
  • How to understand spoken and unspoken requirements
  • How to translate key customer needs into product specifications
  • How to deploy these specifications end-to-end to each functional group
  • Examples for manufactured goods, service and business process, software, chemical and food products
  • How positioning a new product according to customer, competition, and corporate strategy can improve your development process.
  • Brief history and principles of QFD and ISO 16355
  • How and Why it works
  • How to understand spoken and unspoken requirements of your customers
  • How to translate key customer needs into product specifications
  • How to deploy these specifications and align your business processes end-to-end to each functiona• l group of your company in order to deliver on these specifications*
  • Case studies
  • How and where to use the tools of your custom-tailored QFD process, in your tailored sequence with links to your development process*
  • How positioning your new product according to customer, competition, and corporate strategy can improve your development process
  • Key issues to achieve compliance with ISO 16355
Building Blocks, Tools, Methodologies
  • Affinity Diagram
  • Hierarchy Diagram, Matrix
  • Voice of Customer Table
  • Customer Context Table
  • Maximum Value Table
  • House of Quality
  • Generic QFD Deployment
  • Analytical Hierarchy Process (AHP)

Students may be introduced to these additional methodologies:

  • Blitz QFD®
  • Kansei Engineering
  • TRIZ
  • New Lanchester Strategy for Sales and Marketing
  • Critical Chain Project Management
  • Affinity Diagram
  • QFD Institute QFD Green Belt® Textbook for public course;
  • CD-ROM with software demos and generic QFD templates; and
  • Additional case studies with actual results for product (manufactured, assembled, chemical, food), service, process, and software applications.
  • Hierarchy Diagram, Matrix
  • Voice of Customer Table
  • Maximum Value Table
  • House of Quality
  • Custom-tailored QFD Deployments*
  • Analytical Hierarchy Process (AHP)

Integration of one or more of the following methods into your custom-tailored QFD process as appropriate, to best address your development issues, project goals and organizational needs:*

  • Blitz QFD®
  • Kansei Engineering
  • TRIZ
  • New Lanchester Strategy for Sales and Marketing
  • Critical Chain Project Management
Learning Materials
  • QFD Institute ISO 16355 QFD Green Belt® Textbook for public course;
  • Generic templates and software demos; and
  • Additional case studies with actual results for product (manufactured, assembled, chemical, food), service, process, and software applications.
  • Custom-tailored ISO 16355 QFD Green Belt® Textbook for your company;
  • CD-ROM with software demos and generic templates; and
  • Additional case studies with actual results for product (manufactured, assembled, chemical, food), service, process, and software applications.
Certificate

Students receive a Provisional QFD Green Belt® Certificate upon successful completion of their tailored QFD course.
Full status will be earned upon successful completion of:

  1. having a QFD Master Black Belt® custom-tailor a QFD process for your company; and
  2. submitting two QFD work objects from an actual project using your process for successful review by a QFD Master Black Belt® within one year.

Students receive a Provisional QFD Green Belt® Certificate upon successful completion of their tailored QFD course.
Full status will be earned upon successful review of

  1. two QFD work objects from an actual project using your custom-tailored QFD process,
  2. submitted within one year.

Typically, students of in-house custom-tailored training are able to receive 'Full-Status' QFD Green Belt® Certificate upon completion of the in-house training or shortly after, because they are able to complete above requirements during the course.

Things to Bring
  1. A laptop computer (MS Excel® and Adobe Acrobat®)
  2. Relevant marketing and technical data for a small project or a part of a project that you are currently working on or plan to work on in the future, if possible.
  3. You may bring your project team and learn as you work on a real project, or you may learn and practice QFD, using generic models that are most commonly used by various industries.
  1. Cross-functional project team.
  2. Relevant marketing and technical data for your project that you are currently working on or plan to work.
  3. Other data and equipment as discussed with your instructor.
Eligibility for QFD Black Belt®

Students who earn a Provisional QFD Green Belt® are eligible to enroll in a QFD Black Belt® Course within the next eighteen (18) months.

Students who earn a Provisional QFD Green Belt® are eligible to enroll in a QFD Black Belt® Course within the next eighteen (18) months.

Students with a full status QFD Green Belt® are eligible to enroll in a future QFD Black Belt® Course.

Fees

See the brochure and registration form of the public course that you wish to attend.

Please contact us qfdi AT qfdi DOT org   +1 206-203-3575 for inquiry and reference.

Please include your contact information including company name, address, telephone, and description of your business, project, training needs, etc.

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