In-house QFD Green Belt® Certificate Course
In-house custom-tailored QFD Green Belt® Course trains team members in your custom QFD processs and toolset, developed pecifically for your business and your existing development process. This assures skill and compliance before project begins.
As of 2021, this in-house training is offered as a live virtual workshop.
Benefits
- QFD is a winning strategy for seeking out both unspoken and spoken customer needs.
- QFD translates key needs into actions and designs.
- QFD focuses various distinct functions toward achieving a common goal.
- Assure your project's success - with courses taught by QFD Institute certified experts.
- In-house custom-tailored QFD training addresses the needs and objectives of your organization and customers, using custom-tailored QFD process and training manual.
- Team members trained on the custom-tailored QFD typically are able to earn a full status QFD Green Belt® shortly upon completion of the training and move onto the QFD Black Belt® status.
- This training mode helps create a pool of project team members capable of carrying out future QFD projects.
- This training mode affords the privacy of discussing the unique needs and challenges of your business, with your team receiving 100% attention of the instructor unlike public courses.
- Virtual delivery — the live online workshops allow easier and wider participation by your employees from global locations, while eliminating the need for travel budget.
- The only ISO 16355-infused modern QFD training program.
- Why you should update your QFD practice?
Who Should Attend
- QFD project team members including marketing and sales, R&D, design, manufacturing, service, quality, etc.
- New Product Development Teams
- Project Managers
- Internal Quality consultants and Six Sigma/DFSS BB/MBB
Internal trainers, facilitators - Innovation champions
- Anyone who is involved with new product/service development
- No prerequisites
Learning Outcomes
- Understand basic QFD / ISO 16355 concepts and main tools;
- Present QFD concepts to your management team as a powerful new product development process;
- Recognize differences between QFD for manufactured and assembled products, service and business processes, food and chemical products, software, and small business;
- Upon completion, receive provisional QFD Green Belt® Certificate;
- Submit personal example of VOCT and House of Quality within one year to earn full status.
Content
- How QFD can address your company's problems with customers, competitors, technology, design, build, delivery and service;
- Brief history and principles of QFD - how and why it works;
- Case studies (with results) for product (manufactured, assembled, chemical, food), service, process, and software applications;
- Introduction to related methodologies such as Blitz QFD®, AHP, Kansei Engineering, TRIZ, New Lanchester Strategy, New Kano Model; and
- Hands-on practice of key tools in ISO 16355 and compliance techniques.
Workshop (hands-on with your project)
- Custom-tailored QFD method is practiced on your project;
- Basic QFD Tools - Affinity Diagram, Hierarchy Diagram, Matrix;
- Voice of Customer Table - Understanding explicit and implicit requirements;
- Position new product according to customer, competition, and corporate strategy;
- Translate key customer needs into product specifications - Maximum Value Table and House of Quality;
- Lecture on how to deploy to each functional group. Includes function and failure analysis, creativity, component, facilities, operator, and quality control
Textbooks and Materials
- Custom-tailored Green Belt® training manual for your group
- Templates and software demos, additional case studies
Duration
- The live online mode consists of three or more 4-hour sessions (minimum 12 hours total). The dates and time zones will be set in coordination with attendees' schedule. (As a reference, the in-person mode typically spanned 3–4 days.)
- The program begins with the QFD Technical Review and customization of the QFD process and toolset, followed by the in-house training sessions with your project team applying those tools on an actual project(s). On-going facilitation support is also available.
- In comparison, public QFD Green Belt® course uses generic materials and a generic QFD model.
Instructors
The QFD Institute permits only full-status QFD Black Belts® or those with higher competency credentials who have successfully completed the "train-the-trainer course" to teach its QFD Green Belt® Courses, and full-status QFD Master Black Belts® who completed the same to teach its QFD Black Belt® Courses.
Individuals' QFD Belt status may be verified through the QFD Institute office.
Schedule and Costs
Please contact us, telephone +1 734-995-0847.