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Public Courses & Workshops

All training by the QFD Institute is compatible with ISO 16355, ISO/QS-9000, Six Sigma, DFSS, Stage Gate, EFQM, TQM, Baldrige, and other quality initiatives.

The QFD Institute's QFD Belt programs are set at the highest standards in QFD / ISO 16355 training nationally and internationally and are the only QFD curricula authorized by Dr. Yoji Akao, founder of QFD, outside Japan.

Listed below are QFD Institute's public course menu. Public courses use generic training manuals and generic QFD deployment model common for most industries.

Those who seek advice and application in their specific business and situation should consider in-house custom training.

QFD Green Belt® Certificate Course

Public QFD Green Belt® Certificate Course is offered several times a year at various locations in the US as well as overseas. New course dates are announced on Events Calendar as well as in the our free email newsletter.

The public QFD Green Belt® Certificate Course may be also held in your company when there are several employees who wish to attend.

Contact us (+1 206-203-3575) if you wish to be informed of the next course dates by email or would like to schedule one at your company location.

QFD Black Belt® Certificate Course

The public QFD Black Belt® Certificate Course is an intensive, 5-day advanced QFD course for those who satisfy the prerequisites. For in-house QFD Black Belt® training, please contact us (+1 206-203-3575).

Lifestyle QFD and Kansei Engineering

Lifestyle QFD / Kansei Engineering is product development focused on unspoken customer needs, emotional design and branding. This workshop is typically given as in-house training, but a public workshop may be offered in conjunction with the QFD Institute's annual Symposium or other public events. For inquiry, please contact us (tel +1 206-203-3575).

Expertly Linking DFLS / DFSS and QFD

Many in the DFLS / DFSS field still equate QFD to only the House of Quality. For example, despite the fact that QFD is positioned in the first subheading of the Six Sigma Black Belt Certification Body of Knowledge by ASQ, most books and seminars focus only on the transfer function of QFD, with little attention paid to the steps that have the greatest impact on understanding the Voice of the Customer. This weak link could inadvertently skew the outcome of otherwise good DFSS intentions.

This workshop shows how to expertly link QFD and DFLS / DFSS. Much of this content is now included in the QFD Green Belt® Course, but a separate workshop may be offered in conjunction with the QFD Institute's annual Symposium or as an in-house training at your company. For inquiry, please contact us (tel +1 206-203-3575).

Hoshin Planning Strategic Policy Management

Hoshin Planning is a quality approach to strategic planning and policy management. This workshop is typically given as in-house training, but a public workshop may be offered in conjunction with the QFD Institute's annual Symposium or other public events. For inquiry, please contact us (tel +1 206-203-3575).

New Kano Model Workshop

The New Kano Model helps you discover latent customer needs and uncover exciting quality into your product development. This workshop is typically given as in-house training, but a public workshop may be offered in conjunction with the QFD Institute's annual Symposium or other public events. For inquiry, please contact us (tel +1 206-203-3575).

QFD and TRIZ

TRIZ means Theory of Inventive Problem Solving, the Russian born systematic innovation methodology for developing creative solutions. TRIZ workshop is typically given as in-house training, but a public workshop may be offered in conjunction with the QFD Institute's annual Symposium or other public events. For inquiry, please contact us (tel +1 206-203-3575).


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