Mobile   |   Next Course   |  QFD Blog   |  Contact Us   +1 734–995–0847

 
QFD Green Belt®
Certificate Courses

September 2–3
Istanbul, TURKEY

December 3–4
Charleston, SC USA

In-house Training

 

 
Call For Speakers
Call For Challengers

Send your proposal now
Acceptance in progress...

Details

Speaker benefits


 
QFD Black Belt®
Certificate Course

December 8–12
Charleston, SC

More options...

 

 
Read More...

New Kano Model and QFD

When spec-satisfying product fails in customer satisfaction

Classical or Modern QFD ?

How customers adapt to unsatisfying products

QFD for Manufacturing

subscribe
Sign Up for
Free QFD Newsletter

 

QFD: Quality Function Deployment

  1. Seeks out spoken and unspoken customer needs from fuzzy Voice of the Customer verbatim;
  2. Uncovers "positive" quality that wows the customer;
  3. Translates these into designs characteristics and deliverable actions; and
  4. Builds and delivers a quality product or service by focusing the various business functions toward achieving a common goal—customer satisfaction. Read more...

Here you will find a comprehensive list of resources and opportunities to:

Learn Modern QFD :

Advance Your Skill :

Participate & Network:

The QFD Institute is a non-profit organization dedicated to dissemination and advancement of QFD through on-going R&D, current best practices and tools, and state-of-the-art QFD education and training.

To inquire how QFD may help your project and organaization, please Contact Us  +1 734-995-0847 (M-F 9am–5pm US Eastern).