Mobile   |   Next Course   |  Contact Us  +1 206–203–3575
 
 
Upcoming
Public Courses

QFD Black Belt® UPDATE
Course Details
December 2–3
@ 11:00 – 15:00 EST


QFD Green Belt®
Course Details
December 13–15, 2021
@ 11:00–15:00 EST


QFD Black Belt®
Course Details


Please contact us if you have questions about QFD and/or to inquire about training options that work for you.

dd
 
Learning Resources

Get free QFD newsletter

subscribe

sample: "QFD Diet"
Browse more samples


Webcast: "Competitive Benchmarking and QFD"


Case Studies
Published papers by the year
All Papers 1989–2019
Order Form (PDF)

 

Quality Function Deployment

QFD is an internationally recognized methodology for customer needs analysis and solution development. It includes customer requirements management (CRM) and design for customer value (DFCV). QFD continues to evolve, from its early days as a technique for assuring quality before manufacturing.

Modern QFD was developed by the QFD Institute to address today's business models that are agile, global, and technology-infused. Now part of the ISO 16355, it is a focused analysis of the voice of the customer, mathematically sound prioritization, and is coupled with lean, efficient deployments. It obsoletes the classical House of Quality and 4-phase approach.

Advanced QFD is a unified system to connect the voice of stakeholders and organizational requirements of management to facilitate innovative opportunities and strategic alignment across all business fuctions.

The QFD Institute is the official source for QFD and ISO 16355 resources and training. Dedicated to research, advancement, and training of the state-of-the-art tools and best practices, we are a member of the International Council for QFD, the American host of the ISQFD, and a major contributor to the body of knowledge in ISO 16355.

We invite you to participate in our public events to build your professional skills, check out what is new, and network with like-minded colleagues.

To stay informed, please feel free to sign up for the newsletter and browse study resources, or contact us to set up presentations at your location and to find out how QFD can help your business.  More about us...

TOP 

Contact Us