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QFD :
Quality Function Deployment
is a comprehensive quality
design method that:
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Seeks out spoken and unspoken customer
needs from fuzzy Voice of the Customer verbatim;
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Uncovers "positive" quality that
wows the customer;
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Translates these into designs
characteristics and deliverable actions; and
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Builds and delivers a quality
product or service by focusing the various business functions toward achieving
a common goal—customer
satisfaction.
More on What Is
QFD...
The QFD Institute
is a non-profit organization dedicated to dissemination and advancement of QFD
through on-going R&D, current best practices and tools, and state-of-the-art
QFD education programs and training methods.
Here you
will find a comprehensive
list of resources and opportunities to:
Learn:
Participate:
Advance:
Contact Us: |
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Don't Miss... |
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July 13−14
QFD Green Belt® Course
Learn current best practice
QFD for your new product development, DFSS,
innovation; modern QFD / AHP templates |
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July 15
New Kano Model Workshop
How to build
Exciting Quality into your new product and strategy |
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Goodies |
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Stimulus Offers
for training
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QFD Symposium
Scholarship
for students |
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QFD Green Belt®
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Public Courses
July 13−14, Michigan
December 3−4, Georgia
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In-company QFD Green Belt® Certificate Course
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QFD Black Belt®
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Public Course
December 7−11,
2009
Stimulus Offers
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In-company QFD Black Belt® Certificate Course
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Caution about
Spoofed Email:
We
do not
send email unless you contacted us.
Email from the QFD Institute shows an identifiable staff person's
Full Name
in the From field and a
specific QFD topic
in the Subject filed using appropriate caps. No email is sent using a committee
or department name, such as registration, support, customer, administrator, or
any team name. We never send email asking you to verify your information,
subscription, membership, etc. When in question, do not open but delete a
suspicious email.
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