Quality is fragile. Any golden standard can fall when it retains the status quo, and this includes a company of unfaultable reputation like Toyota. Here’s how modern QFD can save your business and why you should update your practice.
Redecorate your House of Quality (HoQ)
Unfortunately there are many bad examples of House of Quality matrix and QFD that are still being taught. Before you put your project in peril by following those bad steps, educate yourself with sound QFD knowledge. This newsletter explains the correct way to execute a House of Quality and when to use or not use this matrix. Better yet, contact QFD Institute for advice.